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Marketing Bank Observability

Financial institutions face a significant challenge in driving the internal adoption of observability practices beyond reactive incident response. Within large banks, IT staff, including developers and operations teams, are often constrained by time, resistant to new tools, or perceive observability's value primarily during major outages. This report presents a strategic framework for effectively "marketing" observability internally, transforming passive users into active evangelists. Observability, defined as the ability to infer a system's internal state from its external outputs (logs, metrics, traces), is positioned not merely as a troubleshooting tool but as a strategic capability essential for proactive stability, operational efficiency, risk management, and innovation within the demanding context of financial services.1 The ultimate goal is to cultivate a culture where observability is embraced for its continuous value, leading to more resilient systems and preventing disruptive incidents before they occur.

Dynatrace Observability Skill Adoption Framework

The inherent power and scope of the Dynatrace platform, while a significant asset for deep observability, present a considerable challenge for broad adoption within large IT organizations. Many IT employees, potentially numbering in the thousands, require sufficient observability skills to perform their roles effectively but are not, and need not become, full-time Dynatrace experts. The platform's vastness can be overwhelming, hindering the speed and effectiveness of enablement efforts. This complexity necessitates a structured, gradual approach to skill development, moving away from attempting to expose everyone to the entire platform simultaneously.

OpenTelemetry's Emerging Role in Observability

This research report from EMA Research focuses on the growing significance of OpenTelemetry within IT performance and reliability, particularly in the context of observability. Based on a survey of 400 IT professionals, the document explores the awareness, adoption, usage, and future expectations for OpenTelemetry. It highlights OpenTelemetry as a widely adopted, vendor-neutral standard that is crucial for collecting telemetry data and improving IT operations, while also addressing the challenges and benefits associated with its implementation. Ultimately, the report concludes that OpenTelemetry is becoming an essential component for modern observability strategies.

DQL Introduction and Use Cases for Ally Financial

Agentic AI Reshaping Banking and the Enterprise

AGI and ASI: Timelines, Risks, and Governance

Dynatrace for Ally Financial Operations

Dynatrace is presented as a revolutionary platform delivering analytics and automation crucialfor unified observability and security. As described in introductory materials, this capabilitystems from the full integration of platform technologies designed to enable organizations toachieve significant outcomes with their data. Dynatrace offers a wide array of capabilities formonitoring and analyzing all facets of an IT environment's performance. This report aims toprovide an introductory overview of these core capabilities, specifically contextualized for AllyFinancial. The goal is to demonstrate how Dynatrace can support Ally's operations andstrategic objectives as a leader in digital financial services.

Consumer AI Usage Beyond Coding

Generative Artificial Intelligence (GenAI), particularly Large Language Models (LLMs), hasrapidly transitioned from a niche technology primarily associated with technical fields likesoftware engineering to a tool encountered and utilized by hundreds of millions globally.1While enterprise adoption is accelerating 2, significant consumer engagement is occurringoutside professional contexts, reshaping daily routines, information consumption, creativeexpression, and even personal support systems. Initial consumer optimism towards GenAI isgrowing as usage increases, moving the technology from an oddity towards the norm,although skepticism, particularly among younger demographics, persists.4 This reportanalyzes the current landscape of non-professional, non-coding consumer GenAI use,drawing upon recent surveys, market research, academic studies, and qualitative analyses ofuser discourse. It aims to delineate the breadth and depth of consumer engagement, movingbeyond simple search replacement to explore more substantive applications, including thenotable rise of AI for personal and emotional support.

Server Underutilization via Wattage Analysis

The Dynatrace Cost & Carbon Optimization application primarily aims to help organizationsunderstand and reduce the carbon footprint of their IT infrastructure, translating utilizationmetrics into CO2 equivalents (CO2e).1 While supporting sustainability goals is a criticalendeavor, the underlying energy consumption data reported by the application—specificallywattage and energy metrics for components like CPU, Storage IO, Network, andMemory—offers a valuable secondary benefit. This report focuses on harnessing this energydata, not for its carbon implications, but as a proxy for server activity levels [User Query].The objective of this report is to provide a practical, data-driven methodology for analyzingthese energy metrics within Dynatrace, correlating them with core performance data. Thegoal is to identify servers that exhibit consistently low activity profiles, marking them aspotential candidates for decommissioning or for a reduction in their monitoring scope withinDynatrace, thereby optimizing infrastructure efficiency and potentially reducing costs.

AI Reshapes Banking 2025-2030 Outlook